This accessibility statement applies to the Be Well Midlands website. We want as many people as possible to be able to use this website. That means you should be able to:

  • change colours, contrast levels, and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver, as well as our Browsealoud embed)
  • translate the text on our website into different languages
  • read and understand website text which has been written in a way that is as simple as possible

The accessibility tools are at the bottom of the homepage. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We have created this website to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, however, there are some parts that we have not been able to make fully accessible yet:

  • you cannot modify the line height or spacing of text within the site’s accessibility controls, however, the site is compatible with external tools that enable this

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:


We’ll consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Be Well Midlands is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website and corresponding documents are fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2

Content that’s not within the scope of the accessibility regulations

Other documents: The accessibility regulations do not require us to fix other documents published before 23 September 2018 if they’re not essential to providing our services.  

Live video: We do not plan to add captions to live video streams (not currently used on the site but may be in the future) because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 15 May 2023.

The first statement was prepared on 15 July 2023 when the website first launched.

On 9 January 2024, the website was audited by our web developers against the WCAG 2.2 AA regulations. Developments were required around 2.4.11 Focus Not Obscured and 2.5.8 Target Size. By 30 January, these were fixed and the website was deemed to meet WCAG 2.2 AA regulations. On 7 May 2024, a full audit was completed internally using the Axe Dev Tools. It found an issue linked to 2.4.4 Link Purpose (In Context) on the accessibility statement page - these were fixed by the web developers by implementing the correct webpage template. 

The statement was last reviewed on 7 May 2024. It will next be reviewed and updated on or before 7 May 2025.

What we’re doing to improve accessibility

We will test this site for accessibility on a regular basis. We will record here the date of the most recent site test, specifying the dates by which any identified issues will be fixed.